Shipping and Delivery Information

Note: Orders placed for delivery in Denmark can be paid for using a registered debit or credit card or via PayPal.

What are your delivery charges?

Free Standard Shipping on orders  above DKK740

When do you deliver?

Your order will arrive within 5 (five) working days. Note that this is an estimate, not a guarantee. Bad weather, air transport or other reasons beyond our control may cause a delay. eBuyNow eCommerce Ltd. is not liable for any delays.

What if I'm not in when you deliver?

If the recipient isn't in, our courier will leave a card confirming that they've tried to deliver your parcel and it will be held at your local post office for collection.

Loss or Damage during Shipment

Occasionally packages get lost or damaged during transit – no matter how carefully it is handled. Fortunately it doesn’t happen very often.

If your package is lost or damaged in transit, please contact us at support@fridaylabs.net  within 14 days of the date of delivery, or within 14 days of the date you received confirmation that it was lost.

Product Returns

If you need to return a product for any reason relating to the product (e.g., product has a defect, different colour, not the product you ordered), you need to contact our Customer Support. See our Returns Policy on the site for full details. Once you have a return shipping authorisation from eBuyNow eCommerce Ltd., we will assist by helping to make return shipping arrangements.

Privacy and Data Protection

In order to get your purchases shipped to you, certain personal information about you is provided at the time of purchase, including your name, delivery address, contact telephone number, the product(s) you buy from eBuyNow eCommerce Ltd. and the price you pay for the product(s). We will treat this information as private and confidential. We are committed to responsible data management, complies with applicable data protection legislation, and employs industry standard practices to protect the security of your data, which may be stored and processed. By purchasing you consent to the disclosure of personal information to us as described in this section. For further details please see our Privacy Policy on site.

Questions about Shipping & Delivery?

Please contact Customer Support if you have any questions about shipping and delivery in general, or specifically about the shipping and delivery of your purchases.

 

What does the Powered by eBuyNow badge mean?

Friday Labs LLC and eBuyNow eCommerce Ltd. have teamed together to provide global sales and support for the products found on this site. eBuyNow manages the site, the server, and its transactions for Friday Labs who manufactures these products.

Links to this site’s privacy policy and terms of use can be found below. Questions for eBuyNow regarding the relationship between these parties can be sent to info@ebuynow.com.

For website or product support, please visit the help section.